WELCOME NEW FACULTY

Dear Colleagues,

We are delighted to share with you our Faculty Portal. This portal has been developed to communicate key information that you will need as you plan for your move to join us in Cambodia. Simply click on the buttons below to explore the different sections.

Please note there is a PADLET within the portal under ‘Belonging’ for you to contribute to. Please record a short video to introduce yourself to colleagues.

Please contact your Principal  if you have any questions, and as our portal system evolves we will keep you updated of any changes.

Best wishes

The Senior Leadership Team



ONBOARDING

Welcome to Shrewsbury International School Phnom Penh. We are delighted that you are joining our professional community and beginning your journey with us in Cambodia.

Transitioning into an international school environment involves both professional and cultural adjustment, and this induction programme is designed to support you in each. Over the coming days, you will be introduced to our safeguarding and pastoral expectations, operational systems, and the teaching practices that underpin the Shrewsbury educational tradition.

Our academic provision reflects a British curriculum pathway inspired by the UK school: a broad foundation aligned with the National Curriculum for England, progressing toward GCSE/IGCSE study and ultimately A Level preparation. Induction sessions will therefore focus on curriculum planning, assessment approaches, and maintaining the academic rigour and holistic educational values associated with this framework. You will work with colleagues to explore schemes of work, departmental practices, and classroom resources that support high-quality teaching and learning.

In line with effective onboarding practice across international schools in Southeast Asia, the programme also provides orientation to the local context. This includes guidance on living and working in Cambodia, understanding local culture, and building meaningful relationships within our school and wider community.

We encourage you to approach this experience with curiosity and openness. The expertise and perspectives you bring are valued, and strong collaboration lies at the heart of our professional culture. Our leadership team and colleagues are committed to ensuring you feel welcomed, supported, and prepared to thrive.

We are pleased to welcome you to Shrewsbury International School Phnom Penh and look forward to the contributions you will make to our students and community.

MOVING TO PHNOM PENH

Welcome to Shrewsbury International School Phnom Penh. We are delighted that you are joining our professional community and beginning your journey with us in Cambodia.

Transitioning into an international school environment involves both professional and cultural adjustment, and this induction programme is designed to support you in each. Over the coming days, you will be introduced to our safeguarding and pastoral expectations, operational systems, and the teaching practices that underpin the Shrewsbury educational tradition.

Our academic provision reflects a British curriculum pathway inspired by the UK school: a broad foundation aligned with the National Curriculum for England, progressing toward GCSE/IGCSE study and ultimately A Level preparation. Induction sessions will therefore focus on curriculum planning, assessment approaches, and maintaining the academic rigour and holistic educational values associated with this framework. You will work with colleagues to explore schemes of work, departmental practices, and classroom resources that support high-quality teaching and learning.

In line with effective onboarding practice across international schools in Southeast Asia, the programme also provides orientation to the local context. This includes guidance on living and working in Cambodia, understanding local culture, and building meaningful relationships within our school and wider community.

We encourage you to approach this experience with curiosity and openness. The expertise and perspectives you bring are valued, and strong collaboration lies at the heart of our professional culture. Our leadership team and colleagues are committed to ensuring you feel welcomed, supported, and prepared to thrive.

We are pleased to welcome you to Shrewsbury International School Phnom Penh and look forward to the contributions you will make to our students and community.

BELONGING

Moving to Phnom Penh

Arrival Dates

Please note that the School will confirm official arrival dates closer to the time. As the academic year progresses and planning continues, requirements may be refined to reflect operational needs and programme developments. Consequently, arrival expectations may vary, and teachers are asked to remain flexible and to await official confirmation before finalising travel arrangements.

Practically, new teachers are generally expected to arrive in Cambodia during the week commencing 7 August 2026, and no later than 9 August 2026. This timeframe is intended to provide adequate opportunity to settle into Phnom Penh, complete initial practical arrangements, and secure suitable accommodation in advance of the formal induction programme.

Further details and guidance regarding travel, arrival procedures, and induction scheduling will be shared in due course to support a smooth transition into both the School community and life in Cambodia. 

Arrival in Phnom Penh

Airport Welcome and Transfer

A warm welcome awaits you upon arrival in Phnom Penh. A member of the Senior Leadership Team (SLT) and/or Human Resources team will greet you at the airport and escort you to your hotel, which has been arranged by the School and is conveniently located near the campus. You will receive a welcome package containing key information and guidance to support your initial setup and transition during your first days in Cambodia.

Proceeding Through Immigration

Please ensure you print and carry your confirmed visa documentation in your hand luggage. Upon arrival, present these documents to the immigration officer when applying for and receiving your visa stamp. Before leaving the immigration area, carefully check that the correct visa stamp has been issued. Should you encounter any issues, please contact the designated HR representative immediately so they can coordinate assistance with the relevant authorities.

After clearing immigration and collecting your luggage, proceed to the arrivals area. A member of our team will meet you at the designated meeting point on the ground floor of the terminal. They will be identifiable by a Shrewsbury International School Phnom Penh(SISPP)  welcome sign and will escort you to the arranged transport for transfer to your hotel.

Helpful Mobile Applications

Once you receive your SIM Card and activated, we recommend downloading several commonly used applications that will assist you in settling into daily life in Phnom Penh. Many of these require a one-time password (OTP) sent to your phone number during setup, so it is advisable to install them early. Suggested applications include:

  • PassApp / Grab — Transport and ride-hailing services
  • Foodpanda / Grab — Food delivery
  • WhatsApp / Telegram — Communication platforms widely used locally and within the school community

 

These tools will support mobility, communication, and day-to-day convenience during your transition period. We look forward to welcoming you and supporting your arrival experience.

Useful Information you should know in Phnom Penh:

Cambodia Culture

Religion
Theravada Buddhism.

Greeting
A common gesture for greeting and thank you is Sampeah (place your hands together in a prayer-like gesture and bow).

Addressing Others
The word ‘Bong’ can be used for both men and women to address those who are older/senior. While the word ‘Oun’ simply refers to men and women who are younger.

How to dress
Dress modestly, especially when visiting temples, to show respect for local customs.

Link
https://www.lonelyplanet.com/articles/things-to-know-before-traveling-to-cambodia

Key Apps and Mobile Networks

SIM card
Smart / Cellcard (to top up sim).

Transportation
Grab - TukTuks / Remorques/ Taxis/ (food as well).

PassApp - Useful extra to Grab in case Grab is down (PassApp works better in some cities than Phnom Penh).

Camboticket - Booking for minibuses / ferries.

Food and Drink
Foodpanda / WowNow / Grabfood.

Household Supplies / Market / Supermarket

Aeon 2 (Sen Sok)
Delivery through Food Apps

Russian Market
Tuol Tompoung (TTP) – souvenirs.

Central Market Daun Penh - often visited by tourists.

Orrusey Market
More for locals - bustling and chaotic.

Night Market
Riverside - knock off clothes (mostly visited by tourists).

Seven Eleven (7) Mart
Groceries, fresh produce, meat, bakery, and dairy products, and nonfood goods.

Aeon minimart
ChipMong Supermarket

FoodMate
Toul Kork - Western products.

Thai Huot/Super Duper/Makro
Decent frozen section, good herb/spice selection.

IBC
Bookshop.

Lucky Supermarket
Surrounding areas closer to Shrewsbury Campus in Sen Sok

AEON MaxValu
Chroy Changvar - At roundabout

Eating out / Drinking (western comforts)

Brown Coffee
Ubiquitous chain in Phnom Penh - Decent coffee and food.

Starbucks
Aeon 2 Sen Sok

Tube Coffee
Aeon 2 Sen Sok

Black Canyon
Chroy Changvar - average café.

Bassac lane
Restaurants.

Garage Sale
BKK1 – Burgers.

SmashBurger
Daun Penh.

Cake and Craft
TTP – Burgers.

Pepper Lunch
Restaurant sizzling hot plates.

4Ps Pizza
Riverside.

Itacate
Mexican.

Swensen
Ice cream.

Remarks: There are so many decent places to eat and drink.

Clothing

Aeon 1
BKK. all Aeon malls have similar provision including sports shoes, brand name shops

Aeon 2
Sen Sok.

Aeon 3
Mean Chey.

Chip Mong Megamall
Has designer brands including Paul Smith

Zando
Stock own brand clothing at reasonable price. Stocks last season designer / branded clothes if you time it right.

Hospitals

Sunrise Japanese Hospital
One of the best in Cambodia.

Link to the UK medical advice on vaccinations
https://travelhealthpro.org.uk/country/39/cambodia#Vaccine_Recommendations

General Advice and Tips:

  • Safety: avoid using your phone in TukTuks / Remorques or walking along the street. If necessary, keep your phone close to you to avoid being snatched. This is unlikely but does happen unfortunately.

 

  • Road traffic accidents are probably the major risk that you will encounter during your time in Cambodia. During evenings drink driving may be an issue which can increase the likelihood of accidents. Speeding can be a problem on main roads. If you choose to ride a motorcycle, always wear a good quality helmet and if you cannot buy one locally order from abroad and wait until you have it. 

 

  • Riverside can be a nice area with good restaurants and views over the Tonle Sap river. It is possible to take sightseeing boat rides from near Wat Phnom. Always ensure extra caution if taking children or those with mobility problems as access can be challenging. Always check that they have sufficient life jackets for your party. If in doubt don’t.

 

  • TukTuks are cheaper and generally a quicker way of getting around the city. Remorques are a cheaper alternative if there are 4/6 passengers. Cars are more expensive, but generally safer as well as providing  air-con.

 

  • Eating locally is much cheaper than eating like an expat. Some street stalls are not very hygienic and abdominal upsets including amoebic dysentery is possible if you are unlucky.

 

  • Elder Respect: Cambodian culture places a strong emphasis on respecting elders. Show deference and use appropriate honorifics when addressing older individuals.

VISA INFORMATION & APPLICATION

To live and work in Cambodia, expatriate employees are required to obtain a Business Visa (Type E) — commonly referred to as an Ordinary Visa within the expatriate community. Eligible dependents (spouse and/or children) listed under the teacher’s employment contract should also enter Cambodia using the same visa type.

Visa Application Options

Option 1: Applying in Advance (Recommended)
Business visas may be obtained prior to travel, and this is strongly recommended to ensure a smoother arrival experience. Applicants may apply through the Royal Embassy of Cambodia in their home country or online via the official Cambodian e-Visa portal: https://evisa.gov.kh (select Visa Type E). Processing typically takes several working days, and applicants will receive a confirmation letter upon approval. The process is generally straightforward and convenient.

To support your application, the School will provide the required documentation, including:

  • An official invitation letter confirming employment
  • Patent Tax documentation
  • Ministry of Commerce registration documentation

These materials form part of the visa application requirements. Application fee is USD $35 which can be paid via bank transfer or other modes of payment as required in the application procedures.

Option 2: Obtaining an on-arrival visa
Alternatively, a Business/Ordinary (Type E) visa may be obtained upon arrival at the immigration counters at Techo International Airport (KTI). If you choose this option, please ensure that you bring:

  • USD 35 in cash (notes must be clean and in good condition)
  • A printed copy of your employment contract (to present if requested by immigration officials)

Upon arrival in Cambodia, you should proceed to the Visa on Arrival counter and request a visa, presenting your passport (valid for at least six months), a passport photo, and paying the required fee. You will receive a 30-day Ordinary visa stamped in your passport.

Reimbursement
Regardless of the application option selected, please retain all payment receipts. These will be required for reimbursement in accordance with the terms of your relocation package.

Visa Extension
Following your arrival in Cambodia, the School’s HR team will assist in coordinating the submission of your passport and supporting documentation to the Cambodian Immigration Department for the appropriate visa extension process, typically arranged through a visa agent which can be granted for 6 or 12 months. Guidance and timelines will be provided during induction to ensure compliance with immigration regulations. Further assistance and clarification will be available through the HR team at each stage of the process.

Spouses wishing to volunteer in School 

All spouses who are not employed by the school and who  wish to volunteer in School, or who wish to be on campus for extended periods around students during the school day, are required to complete a criminal background check in the country you are currently living in. Please bring this with you when you come to Cambodia. The cost of this will not be covered by the school. Further, they will be required to undertake Child Safeguarding training once here. 

WORK PERMIT INFORMATION

Under Cambodian labour regulations, expatriates must hold a valid work permit in order to be legally employed in the country. The School will arrange and sponsor a new employee-category work permit for appointed teachers. This permit is issued on an annual basis and is valid for the calendar year (January–December). The application and associated requirements apply specifically to employees engaged under the School’s contract.

Eligible dependents are not covered under the School’s work permit arrangements. Should a dependent secure employment in Cambodia, responsibility for obtaining and funding the appropriate work permit lies with their employing organisation, which must process the application directly with the relevant ministry.

Please note the following important considerations:

  • Processing Timeline
    Applications are typically submitted following arrival, and the processing period may take up to three months. The HR team will manage submissions and provide guidance throughout the process.
  • Dependent Employment Considerations
    Dependents intending to seek employment should consult prospective employers regarding work permit sponsorship before commencing work. It is important that individuals do not undertake employment activities without the appropriate authorisation.
  • Self-Employed Work Permit Caution
    Dependents are strongly advised to exercise caution when considering self-employed work permit arrangements. These applications involve more complex compliance requirements and may require submission of supporting documentation such as:
    • Business registration or licence
    • Patent tax certification
    • Tax identification documentation
    • Additional regulatory approvals

Securing a self-employed work permit through an external agency is not recommended, as it may expose individuals to legal or regulatory penalties due to insufficient or non-compliant documentation, as outlined above.

The School’s HR team will provide ongoing support and general guidance regarding work permit matters; however, responsibility for dependent employment arrangements remains with the individual and their respective employer.

Relocation Information

Moving and Housing

We ensure a smooth transition with generous relocation support.

Flights: One-way economy flights are provided for you and your eligible dependents at the start and end of your contract. You also receive one return home leave flight mid-contract ($750 for Asia/Australasia; $1,200 for the rest of the world).

Relocation Allowance: A $600 taxable allowance is paid in your first payroll.

Housing: To ensure a seamless transition to Cambodia, the School partners with agents IPS and Knight Frank, who will accompany you on viewings to select your home. The HR team will remain reachable for any issues and concerns over rental agreements terms and conditions or property areas. These agencies provide comprehensive relocation assistance to all incoming SISPP staff at no cost. Their services include: 

  1. Priority Housing: Managed property searches tailored to your preferences.
  2. Settling-in Support: Expert guidance on local neighborhoods and lifestyle essentials.
  3. Dedicated Consultant: A specialized agent to support you one-on-one.

To begin your search, please contact the following focal person, who will assign a dedicated agent to assist you: 

  1. Ms. Monika Siv, IPS Development Manager, via monika@ips-cambodia.com; OR
  2. Ms. Ross Wheble, Knight Frank Country Head via ross.wheble@kh.knightfrank.com 

Please review the Relocation Guide for a head start. 

Alternatively, you may choose from a variety of property agents based on your choice and the lists are as follows:

  1. CBRE Cambodia: International property consultancy — strong for serviced apartments and higher-end rentals https://www.cbre.com.kh
  2. Century 21 Cambodia: Large agency network with multiple Phnom Penh branches and rental listings https://www.century21global.com/en/l/offices/cambodia
  3. Real Estate Cambodia: One of the most widely used property portals in Cambodia https://www.realestate.com.kh
  4. Khmer24 Property Section: Popular local classifieds site with extensive rental listings https://www.khmer24.com/en/property

Living in Phnom Penh

Phnom Penh is a welcoming city blending modern convenience with traditional culture.

  • Transport: Most teachers use ride-hailing apps as recommended above for affordable tuk-tuk rides ($1.50–$3).
  • Neighbourhoods: Popular areas include Sen Sok (near campus), Tuol Kork within 15 minutes of campus but closer to the city centre, BKK1/Tonle Bassac (central cafes and gyms), and Tuol Tom Poung (creative vibe near the Russian Market).
  • Cost of Living: Typical monthly costs include $150–$250 for groceries, $6–$10 for mobile data, and $25–$60 for gym memberships.
  • Weather: Expect a tropical climate with a dry season (November–April) and a rainy season (May–October).

 

Keeping Well: Medical Insurance

Teachers are covered by SafetyNet Business Health Protect (Category 2).

  • Hospital & Surgical: Annual limits of $200,000 for in-patient treatment, accidents, and illnesses.
  • Out-Patient Care: A limit of $1,500 per year with direct billing at partnered clinics (10% co-pay).
  • Maternity: Coverage up to $3,600 for childbirth with a 10-month waiting period.
  • Evacuation: Full international emergency medical evacuation and repatriation are included.

Staying Healthy in Cambodia

While learning about a new country, it is better to be cautious while you’re settling in:

  • Do not drink the tap water. Bottled water can be easily delivered to your home.
  • April is the hottest month in Cambodia with temperature rising to 35-40°C, and it’s easy to become dehydrated.
  • Wearing suncream and a hat when outside throughout the year is advised to protect you from sunburn
  • Wash fruit and vegetables well. Consider soaking in a pesticide removing detergent.
  • If eating from a roadside stall, check the food is fresh and well cooked.
  • Many people live in Phnom Penh without ever seeing a snake, but they are common in some Boreys (compounds with houses and gardens). Most are harmless, but some are poisonous. Teach your children to be careful when they play outside and use your common sense.
  • Mosquito borne illnesses in Cambodia include Malaria, Japanese Encephalitis, the Zika virus and Dengue Fever. Cambodia has both day and night biting mosquitoes. The best prevention for all of these is to wear light, long clothes and socks or to use mosquito repellents (such as DEET) on bare skin, especially at night or when near rivers, lakes or the coast. Use bed nets if necessary. Do not allow water to collect around your home, as stagnant water (water storage jars, flowerpots etc) is a favourite breeding ground of mosquitoes.
  • Running around in bare feet is not advised. Apart from the obvious risks of foot injuries, there are still some risks such as Leptospirosis (from rat urine) and, in rural areas, parasites such as hookworms. If you have walked through flood water you should thoroughly wash all feet and skin that has had direct contact with water.

 Packing Suggestions

  • We recommend bringing a reasonable selection of cool, comfortable, and professional attire, along with suitable footwear. Lightweight, breathable fabrics such as linen and cotton are particularly well suited to Cambodia’s tropical climate.
  • Winter clothing is generally unnecessary; however, you may wish to include a light sweater or jacket for cooler evenings by the coast, travel on air-conditioned transport, or visits to countries with cooler climates.
  • Please note that clothing — including undergarments — sold locally may run smaller in size than those typically available in Western countries, unless purchasing international brands. In addition, there may be limited availability of larger sizes in both clothing and footwear.
  • Bed dimensions across ASEAN countries may differ slightly from standard Western sizing, although they broadly correspond to double, queen, and king categories. Essential bedding items such as bed sheets and pillowcases are readily available for purchase in department stores, supermarkets, and local markets.
  • Overall, most everyday items can be easily found, purchased, or ordered in Phnom Penh, with many imported alternatives available at competitive prices. However, if you rely on specific brands of medication or contraceptives, you may wish to bring an adequate supply to cover your initial period of residence.
  • Electricity in Cambodia operates at 220V AC, 50 Hz. A range of socket types are in use, most commonly two-pin outlets (Type A or Type C), while UK-style three-pin outlets (Type G) are increasingly common in newer buildings and residential developments. Staff are advised to confirm compatibility of their electronic devices prior to travel and bring suitable plug adapters if necessary. The use of surge protectors is also recommended to safeguard sensitive equipment.


Other Professional Expectations

  • Faculty and staff are expected to demonstrate cultural awareness and sensitivity at all times, both on campus and when representing the School at external activities.
  • Staff should not offer political opinions or criticize the government or King either in person or on social media. Remain politically neutral at all times. 
  • Personal appearance must be maintained to a professional standard, including natural hair colours, tidy hairstyles, and appropriate standards of cleanliness and personal hygiene.
  • Staff are required to comply with occupational health and safety requirements and must dress appropriately for their professional duties, including wearing suitable footwear and attire when working in specialist environments such as Science laboratories or during Physical Education and related activities.
  • When supervising or participating in outdoor activities, including duty, staff must wear appropriate sun protection, including a sun hat.
  • Attire must remain modest and professional at all times; undergarments must not be visible.
  • Tattoos must be discreet in nature or covered where appropriate in maintaining professional standards.
  • Clothing should be respectful of Cambodian cultural norms, avoiding excessively revealing or inappropriate attire while on campus or representing the School.
  • Staff must wear identification badges where required and comply with safeguarding and security procedures.
  • Appropriate professional dress must be worn for formal school events, assemblies, and meetings with parents or external visitors.
  • Denim, sportswear, or casual attire should only be worn where specifically appropriate to the role or activity.

Shipping Personal Effects

Some teachers relocating to Cambodia may choose to ship personal belongings to their new residence. Prior to arranging shipment, teachers should consult directly with their removal company regarding applicable regulations and timelines, particularly concerning the permitted arrival date of goods in Cambodia. In most cases, shipments should not arrive until a work visa has been granted or closer to their arrival date; otherwise, storage charges may be incurred at the port.

Import regulations and procedures may vary depending on the country of origin. Household goods are typically transported most efficiently by sea freight, with costs influenced by container size and destination handling charges. Teachers should note that destination charges generally exclude import duties, VAT, customs inspections, and other applicable fees. It is strongly recommended that shipments be arranged on a “door-to-door” basis rather than delivery solely to a Cambodian port.

For teachers employed on an overseas contract, the School will reimburse approved shipping expenses upon submission of receipts, with payment processed through the first payroll cycle in accordance with contractual terms.

The following companies have experience managing shipments through Cambodian customs and may be considered as potential providers. Teachers are encouraged to conduct their own due diligence before entering into any agreement:

Some providers may offer personal storage services at additional cost should items arrive prior to teacher relocation. Due to space limitations and safeguarding considerations, the School is unable to provide storage facilities for personal belongings.

DAILY NEEDS

NEEDS ADD INFORMATION

Have a Question?

As this portal continues to develop, your questions are valuable in helping us ensure that the information provided supports your understanding and engagement. You are encouraged to submit general queries in the Padlet below that may also benefit colleagues.

Questions relating to individual circumstances should be directed to your Head of Faculty (Primary or Secondary) or to a member of the Senior Leadership Team, comprising the Head of School, Founding Principal, Head of Faculty, or Business Support Services Manager.

Please submit general questions using the Padlet link below.